1. Operator and acceptance
This website is operated by Solvarissabistro Limited, with contact address at 85 Victoria Street West, Auckland 1010, New Zealand. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, do not use the website.
2. Purpose of the website
The website provides information about our restaurant, venue, casino experience, reservations, group enquiries and related guest services. Content is provided for general information and planning. Availability, operating hours, menus, room configurations, events and services may change.
This website does not provide remote gambling, accept online wagers, hold gambling balances, offer cash-out functions or guarantee any gambling outcome. References to casino entertainment describe the in-person venue experience only.
3. Eligibility and casino age restrictions
You may browse general website information without entering a casino gaming area. Under New Zealand requirements, patrons must be at least 20 years old to enter a casino. In-person age verification, identification requirements, exclusion procedures and other access rules may apply at the venue.
By requesting information about casino access, you do not obtain a right of entry. Venue staff may refuse or restrict access where reasonably necessary to comply with law, licence conditions, safety requirements, responsible gambling obligations or house rules.
4. Reservations and enquiries
Submitting a reservation or contact form is a request for contact or availability; it does not by itself create a confirmed booking. A reservation becomes confirmed only when we communicate confirmation through the relevant guest-service process.
You are responsible for providing accurate contact information, party size and other material details. If your plans change, please notify us as early as reasonably possible so the table or space can be managed fairly.
5. Group and event enquiries
Group arrangements may be subject to separate written details covering timing, capacity, deposits, cancellations, minimum commitments or venue use. Where such details are provided and accepted for a specific booking, they supplement these general website terms and take priority to the extent of any direct inconsistency.
6. Menus and availability
Menus shown or described on the website are illustrative of our approach and may change according to season, supply and operational requirements. Ingredients, presentation and pricing may vary. If you have a dietary requirement or allergy concern, raise it before your visit and again with venue staff when ordering so current information can be provided.
7. Pricing and payments
Any prices displayed on the website are subject to correction and may change before a booking or purchase is confirmed. In-person restaurant charges and any lawful casino transactions are handled under the applicable venue process. Nothing on this website constitutes a promise of gambling winnings, return or financial gain.
8. Responsible casino participation
Casino gambling involves financial risk and outcomes are uncertain. It should be treated as entertainment rather than a source of income. Guests should consider personal spending and time limits, take breaks, and avoid attempting to recover previous losses by increasing expenditure.
Venue staff may apply responsible gambling procedures, including providing information, restricting access or taking other steps required by New Zealand law or venue obligations. These terms do not limit any mandatory rights or protections relating to responsible gambling.
9. Acceptable website use
You must not use the website unlawfully, interfere with its operation, attempt unauthorised access, introduce malicious code, conduct abusive automated requests, impersonate another person, submit deliberately false information, or use the site in a way that infringes the rights of others.
You must not attempt to bypass security measures, scrape personal information, test vulnerabilities without authorisation, or use our forms to distribute unsolicited commercial or harmful content.
10. Intellectual property
Unless otherwise indicated, the website’s branding, layout, original text, graphics and other original materials are owned by or licensed to Solvarissabistro Limited. You may view and print reasonable extracts for personal, non-commercial planning purposes. No broader licence is granted.
You may not reproduce substantial parts of the website, remove proprietary notices, present our content as your own, or use the Solvarissabistro name or visual identity in a manner likely to imply endorsement or affiliation without permission.
11. Accuracy of information
We aim to keep material information current, but errors, delays and changes can occur. Before making travel plans based on time-sensitive information such as operating hours, availability or access arrangements, contact the venue to confirm current details.
12. Third-party services
You may choose to use independent navigation, communication, payment or other services outside this website. Those services are controlled by their respective providers and subject to their own terms and privacy practices. We are not responsible for independent third-party services merely because a guest uses them in connection with a visit.
13. Website availability
We may update, suspend, restrict or discontinue all or part of the website for maintenance, security, operational or business reasons. We do not promise that the website will always be uninterrupted, error-free or compatible with every device and browser.
14. Security
You are responsible for maintaining appropriate security on your own device and internet connection. If you believe an interaction with our website has been affected by a security incident, contact us promptly with enough detail for us to investigate.
15. Liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential loss arising solely from use of, or inability to use, general website information. Nothing in these terms excludes liability that cannot lawfully be excluded or limits rights you may have under mandatory consumer or other applicable law.
Information about casino entertainment is descriptive and does not constitute financial advice. Gambling outcomes are uncertain, and each guest remains responsible for decisions to participate subject to applicable law and venue controls.
16. Indemnity for unlawful misuse
To the extent permitted by law, you may be responsible for loss reasonably arising from your deliberate unlawful misuse of the website, infringement of third-party rights, or malicious interference with our systems. This clause does not impose liability where it would be unlawful or unfair to do so.
17. Privacy and cookies
Our handling of personal information is described in the Privacy Policy. Information about browser storage and similar technologies is described in the Cookie Policy. Those policies form part of the information governing your use of the website.
18. Changes to these terms
We may revise these terms to reflect changes in the website, venue practices or legal requirements. Revised terms apply from the date posted. If a specific confirmed booking is governed by separately agreed written terms, changes to these website terms do not retroactively alter those separately agreed terms unless lawfully incorporated.
19. Severability
If a provision of these terms is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law. An invalid provision should be interpreted or adjusted only as far as necessary to make it lawful and effective where that approach is permitted.
20. No waiver
If we do not immediately enforce a provision, that does not mean we waive the right to enforce it later. A waiver must be clear and applies only to the specific matter for which it is given.
21. Governing law
These website terms are governed by the laws of New Zealand, subject to any mandatory legal rights that apply regardless of this clause. New Zealand courts have jurisdiction over disputes concerning these terms unless applicable law requires another forum.
22. Contact
Questions about these terms may be directed to Solvarissabistro Limited, 85 Victoria Street West, Auckland 1010, New Zealand, info@solvarissabistro.com, +64 9 889 2746.